INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What payment methods does Avistel accept?

Avistel accepts payments via bKash, Nagad, Credit/Debit Cards, Bank Transfer, and cash on delivery (subject to availability). All transactions are secure and encrypted.

How long does delivery take?

Inside Dhaka: 1-3 business days.
Outside Dhaka: 3-7 business days.
Delays due to courier services or unforeseen circumstances may occur.

Can I return or exchange a product?

Yes, you can return unused, unopened products in original packaging within 7 days of delivery. Defective or incorrect items will be replaced or refunded. See our Return & Refund Policy for details.

Do products come with a warranty?

Most electronics and gadgets come with a manufacturer’s warranty. Check the product description or contact us at info@avistelbd.com for warranty details.

How can I track my order?

After placing an order, you’ll receive a confirmation email/SMS with a tracking number. You can also contact us at +8801994417753 or info@avistelbd.com for updates.

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